The Editorially Independent Voice of The University of Akron

The Buchtelite

The Editorially Independent Voice of The University of Akron

The Buchtelite

The Editorially Independent Voice of The University of Akron

The Buchtelite

Subway in the Student Union doesn't lack areas to improve

“It’s easy to get frustrated with the Subway in the Student Union. Sometimes, we may wonder whether or not another sub shop might do a better job. In fact, there’s a possibility that Jared Foygle would be embarrassed at the quality of the food students receive.”

It’s easy to get frustrated with the Subway in the Student Union.

Sometimes, we may wonder whether or not another sub shop might do a better job.

In fact, there’s a possibility that Jared Foygle would be embarrassed at the quality of the food students receive.

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Ingredients seem to be thrown onto toasted-until-bricklike bread.

Often a waterfall of sauce is applied, found later on the wrapper.

Actually eating the sub usually results in a large mess.

But at our Subway, this is the least of the problems.

Employees begin to closely resemble robots on an automotive assembly line.

They don’t care who you are, or what you want, only if your sandwhich has left their particular assembly area.

Any attempt to resemble a human being is abandoned and replaced by high shrill tones demanding the next variable.

This assembly system is common among other restaurants, too, such as Chipotle or Quiznos.

A robotic voice clamors, welcome to Subway. What can I get for ya? as everyone in line wonders if they’re being spoken to.

Hands move frantically to pile up a constant stream of subs, but the line never moves at that frantic pace.

Hungry students create an ever lengthening line, awaiting a cheap and healthy place to invest their hunger.

All they expect in return for their coveted dining dollars is fast, friendly service and a good sandwich.

Unfortunately, they don’t always get it.

Sometimes it feels as if Subway has employed the use of horrendous customer service in an attempt to speed things up a bit. It’s understandable to become overwhelmed with a huge line of students waiting for food, but we should all attempt to remain polite.

Employees will sometimes yell a question in a random direction from across the room or become impatient when bewildered students don’t respond immediately.

The entire human element gets lost.

Lastly, Union Subway takes forever.

The line is most often filled to overflowing.

This is obviously the result of being on campus; visit the Subway at the corner of Exchange and Spicer and you’ll have a shorter line to wait in.

The problems in the Subway are probably linked to the fact that the shop serves an extremely large amount of customers.

This explains the fact that while other restaurants function similarly, they don’t have the same problems.

They’re usually not as busy.

And there are alternatives. Jimmy John’s can make a sub in a minute flat and delivers to campus.

There is also that other Subway right off campus.

Maybe if we spread ourselves out among different sandwich shops, the quality we receive in the Union will improve.

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