The Editorially Independent Voice of The University of Akron

The Buchtelite

The Editorially Independent Voice of The University of Akron

The Buchtelite

The Editorially Independent Voice of The University of Akron

The Buchtelite

Graphic courtesy of Liv Ream; movie flyer from IMDB
In defense of Skinamarink
By Liv Ream, Arts and Entertainment Editor • October 1, 2023
Alternative Spring Break 2023 volunteers in Washington, D.C. Courtesy of Natalie Mowad.
Applications open for Akron’s 2024 Alternative Spring Break
By Taylor Lorence, Correspondent • October 1, 2023
The Northern Cheyenne tribe and community walking the ancient Portage Path from Portage Path CLC to the John Brown Home during a previous years First Peoples Day event. Photo courtesy of Portage Path Collaborative.
UA Holds events in celebration of North American First People’s Day   
By Shananne Lewis, Online Editor • September 28, 2023
White swan on water during daytime photo - Free Uk Image on Unsplash
The Swan's Rapture: a poem
By Emily Price, editor in chief • September 27, 2023
Desperately Seeking an Amazon Fighter, sculpture by Kimberly Chapman
"Easy Prey" art exhibit on display at Myers School of Art
By Taylor Lorence, Reporter, Secretary • September 21, 2023
“On the left, there’s me at work! I received the New Student Orientation “Gold Standard” award alongside 
and at the same time as my friend Gillian.”
Courtesy of Connor VanMaele
Fall 2023 Print Edition: Going the Distance
By Connor VanMaele, Correspondent • September 19, 2023
L to R: Steve Horner, Heather Barhorst, Haley Kuczynski, Shawna Blankenship, Brynley Harris, Jessie Redwine at the Pop-Up Pantry. Image Courtesy of ZipAssist.
ZipAssist Holds Community Resource Fair Tuesday, September 19 from 11 a.m. to 12:30 p.m. in the SU 2nd Floor
By Shananne Lewis, Correspondent • September 18, 2023
Film critic Liv Ream and friend pose for photo (Image via Liv Ream)
My Barbie experience
By Liv Ream, Film Critic • September 17, 2023

An ode to UA’s food service employees

Kara Hemphill

For those readers who have never worked in food service, consider yourselves lucky. It is, in a word, tough.

However, it is also necessary. Students and staff at the The University of Akron are lucky in that we have many fabulous venues at which to quench our thirst and stave off hunger, as well as dedicated employees that make it all possible.

Sadly, I think people tend to take this for granted. Even other food service employees, who should by all rights be sympathetic, can turn into raging lunatics when faced with a long line at Starbucks.

A natural sense of competition in this individualistic society seems to drive us humans to want to be first in line for everything, regardless of whether we’re actually in a hurry or not. Most of the time I’d wager we could afford to wait for a bit, otherwise people wouldn’t even bother to get in line for coffee. And if you can’t afford to wait, the solution is simple: Don’t get in line for coffee, and leave a few minutes early next time.

Regardless of how angry you are at the long line in front of you, it’s important to remember that there’s really nothing the employees can do to improve the situation. Rest assured that they’re working as fast as they can to get food made and customers out the door. And that’s just about all that can be done.

Believe it or not, food service employees are not magical elves who can pull food and drink out of thin air and hand it to you on a beautiful silver platter in less time than it takes to blink. No matter how rude you are, it still takes the same amount of time to steam milk or toast a sandwich, and you have achieved nothing but putting everyone in a bad mood.

Now, if you’re a nice person, you probably don’t want to ruin anyone’s day. If you’re a mean person, it’s still bad to ruin someone’s day; you probably just don’t feel bad about it. But you should!

People who work in food service are paid minimum wage, or close to it, to deal with any number of irritable, rude or even borderline violent people for anywhere from four to 12 hours a day.

In other words, they are often paid the least amount possible to do a difficult and thankless job. Customers only have to deal with the line once – employees deal with it all day long and have very little to show for it.

I’m not saying everyone needs to be happy-go-lucky every second of the day (though anyone who works behind the counter of a restaurant is expected to do just that), but a little common courtesy goes a long way.

Restaurant employees are fellow students, and a lot of people seem to forget that. They earn our respect every day; we just need to remember to give it to them.

Also, if you make a scene about your order being wrong/late/disappointing, you can expect to enter the “bad customer” hall of fame and turn into a story that your server uses to entertain their family and friends for weeks to come: just saying.

Next time you’re in line for some form of sustenance or another, try to remember how hard the employees are working to get it to you. Like most people of college age, they’re students working hard to succeed, and they deserve to be treated like more than emotionless, food-delivering robots.

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